Symbl.ai
Transform unstructured audio, video and text data into structured knowledge
Symbl.ai unlocks access to state of the art large language models for all types of communication data. It enables enterprises to analyze multi-party conversations and transform unstructured conversations into knowledge, events, and insights.
There are three core components of the platform:
1. Automatic Speech Recognition: By default, using Symbl.ai’s ASR, customers can convert audio and video conversations to text in real-time and asynchronously. Real time speech recognition is supported with WebSocket and telephony protocols such as SIP and PSTN. Asynchronous speech recognition is supported via REST interface. Customers can also submit transcripts generated with their own ASR using our Async Text API.
2. Real time AI: After processing a conversation, customers can use APIs such as Entities, Trackers, Action Items, Sentiments and more for extracting task specific conversation intelligence in real time.
3. Generative AI: The platform enables generative capabilities through Nebula LLM - a foundation model for conversation data and performing instructed tasks in the context of the conversation such as summarization, information extraction, report generation, and others. The Nebula LLM is augmented by Nebula embeddings - an embeddings model using which customers can transform conversations into vectors and feed as a context to the Nebula LLM to perform generative tasks using historical data.
The AI platform is:
1. Purpose built: Our models and embeddings are built on human conversations, providing higher accuracy and low latency on conversation data.
2. Programmable: Our technology seamlessly integrates with data and tools of customers’ choice with minimum or no code experience, enabling customized intelligence.
3. API first: we are a API-first platform with a great developer experience to integrate natively in your products
Managed services are billed by the partner and hosted on or integrated with Google Cloud. These services are managed and supported by third-party service providers. You will register with the service provider to use the service and will receive a separate bill from the partner.
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Pricing
Flexible plans—scale as you grow and get started with no usage commitment. Learn more: https://symbl.ai/company/pricing/
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